Our main business services overview
products and solutions
We have developed a wide range of solutions to meet the diverse needs of our partners and their customers.
Before recommending solutions for your business, our product specialists will meet with you to gain an understanding of your specific needs, and only then develop a custom service package that best fits your brand.
Whatever our partners' needs may be, we understand that our service is a complement to their core business, and therefore the success of your business is our interest.
Sectors
Eterminals' strategy is designed around forming partnerships for our services with companies that have a footprint in certain strategic areas:
safety and security
Our Commitment to security
When we built our platform, security was a paramount goal of our design. And today, user security remains a top priority across the Eterminals platform. We are PCI complaint which means we comply with the worldwide Data Security Standards of the Payment Card Industry (PCI). The communication between client and server is protected via an encrypted protocol. We do not retain user payment data. Your customers’ cookies, browser history and personal information are erased after each use.
In addition, Eterminals software has built-in, rock solid defenses against viruses, spyware, and user manipulation that could corrupt or harm the machines—or transfer from user to user. We automatically update our anti-virus, spyware and malware protection on an ongoing basis.
Our content-filtering feature ensures family-friendly website access, guarding against the public display of inappropriate adult websites.
technology
staying ahead of the curve
The worldwide web is here to stay but how we use it is not. People are constantly exploring, expanding and reinventing the Internet, and worldwide demand for services is growing exponentially.
Eterminals is committed to researching, discovering and incorporating new technologies to keep pace with the changing landscape of the Internet market. We welcome feedback from our partners and our users to help us anticipate and respond to the needs of this dynamic field.
best-in-class software
The backbone of our success is our powerful, best-in-class proprietary software, a sophisticated pay-per-use platform that allows us to provide rigorous controls and transparent, real-time reporting to our partners—while giving us the flexibility of customizing to meet our partners’ business needs. As our proprietary software runs in the background, our users enjoy high-speed web access and the industry-standard applications they expect.
custom software development
We are committed to exploring new technical and service frontiers to meet your current and future needs. Nothing is outside our reach. If our current platform does not satisfy your ambitions, then our programmers can develop custom applications that will.
customer service
Our Commitment to Excellence
We are a customer focused and customer driven company. Our goal is to seamlessly integrate our services into our client's environment. We are committed to making sure your customers/our users have an excellent experience. Your customers become our customers too, and your success is critical to our success.
Professional Support
Around the clock support: We offer customer care and technical support 24 hours a day by email or phone, every day of the year. Calls are toll-free. We also provide field support as needed. Our trained field technicians are professional, courteous and responsive. Our goal is to create and maintain workstations that meet or exceed the comfort, cleanliness and functionality of the home or office. All support is provided by us at our expense, not yours.
Remote Safeguards
Our systems function 99.9% of the time. Our networks are backed by a redundant set of remote servers that deliver the highest standard of speed and reliability. Our top-of-the-line software comes with proactive monitoring capabilities that enable us to anticipate and solve problems remotely—before they can affect the user.